Ref - Head of Change – ERP Transformation – Ref 2079

Head of Change – ERP Transformation

Head of Change – ERP Transformation – FTC 12-24 months with potential to extend – Scunthorpe/Hybrid. Benjamin Edwards are recruiting for an experienced Head of Change to lead a high-profile, business-wide transformation programme, with a core focus on the delivery of a multi-year ERP implementation. This is a full-time, dedicated contract role, starting immediately, offering hybrid/flexible working. As Head of Change, you will play a critical leadership role in shaping how the organisation adopts new systems, processes, and ways of working. You will lead the organisational, people, and process transformation required to successfully deliver a major ERP programme. You will ensure teams across the business are fully supported, engaged, and enabled through structured change management, communication, and training strategies. This role will also drive early “quick win” initiatives to build momentum and embed a positive change mindset from the outset.

The role of Head of Change – ERP Transformation

Lead and deliver the overall change strategy, including communication, engagement, and training programmes
Translate business and system requirements into a clear future-state vision for processes and systems
Drive and implement quick win improvements to accelerate early adoption and engagement
Lead ERP tendering activities, including supplier engagement, evaluation, due diligence, and recommendation
Facilitate “as-is” and “to-be” process workshops in collaboration with business stakeholders
Drive adoption of new behaviours and processes across multiple sites and functions
Design and deliver tailored training programmes across diverse operational environments
Establish and lead a network of Change Champions to support communication and feedback loops
Manage resistance, build advocacy, and ensure leadership alignment throughout the programme
Oversee readiness activities including pilots, rollout, and post-implementation embedding
Support business teams through transition, ensuring minimal disruption
Act as the primary point of contact for all change-related aspects of the ERP programme

The ideal candidate for the role of Head of Change – ERP Transformation

Proven track record leading large-scale change and transformation programmes
Experience within retail, hospitality, supply chain, or fast-paced operational environments
Strong expertise in process mapping and optimisation
A background in Lean / Six Sigma or continuous improvement, experience with ERP or EPOS environments and complex transaction systems, and experience building and leading Change Champion networks are desirable
Change Management certifications (e.g., PROSCI, APMG) are desirable

Applicants must reside within reasonable commuting distance to facilitate weekly on-site attendance.

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