SENIOR IT PROFESSIONAL
SENIOR IT PROFESSIONAL – GRANTHAM – upto £45k + BENEFITS
This is a senior IT project role, working closely with IT Management and senior technicians on technical development. Supporting both internal and external customers.
To provide quality 3rdline support on site and remote technical support to all clients
Assist IT Analysts and Engineers when required or to provide cover
Be able to operate independently
Manage projects and keep to deadlines
Provide EHS (out of hours) support on a rota’ d basis
Provide support to the Network Operations team on a rota’ d basis
Taking ownership of incidents and requests escalated by the IT Help desk.
Assisting with upgrades to software and systems.
IT installation and project work including but not limited to workstation, server, network, software deployments.
THE IDEAL CANDIDATE
Demonstrable four years’ experience in a similar position.
MCSA or equivalent professional qualifications. Ideally ITIL foundation level qualification.
A valid Full UK driving license.
A mature, professional but enthusiastic personality, passionate about delivering top quality service.
Excellent communication skills with an ability to communicate clearly and professionally to all levels of the business.
A pro-active approach to personal development.
An ability to effectively prioritize workload and execute tasks under pressure.
Excellent customer service skills developed working in an IT service-oriented environment.
An analytical approach - a structured thinker and problem solver.
Technical Experience will include:
Microsoft Desktop operating systems (Windows 7/8/8.1/10)
Microsoft Server operating systems (Windows Server 2008/2008 R2/2012/2012 R2/2016)
Microsoft products including Active Directory, Exchange, Office 365,
Microsoft Office Suite
Antivirus and security products such as bitdefender, Duo mobile, Cisco Umbrella,
Cisco switching and routing config experience
VMware vSphere and vCentre
VEEAM Backup and Replication technology
key words:- Senior IT roles, IT Recruitiment , IT roles in Grantham, IT roles in Lincoln
Job Type: Full-time
Salary: £38,000.00 to £45,000.00 /year