SENIOR IT PROFESSIONAL

Grantham

SENIOR IT PROFESSIONAL – GRANTHAM – upto £45k + BENEFITS

THE BACKGROUND

This is a senior IT project role, working closely with IT Management and senior technicians on technical development. Supporting both internal and external customers.

THE ROLE

  • To provide quality 3rdline support on site and remote technical support to all clients

  • Assist IT Analysts and Engineers when required or to provide cover

  • Be able to operate independently

  • Manage projects and keep to deadlines

  • Provide EHS (out of hours) support on a rota’ d basis

  • Provide support to the Network Operations team on a rota’ d basis

  • Taking ownership of incidents and requests escalated by the IT Help desk.

  • Assisting with upgrades to software and systems.

  • IT installation and project work including but not limited to workstation, server, network, software deployments.

THE IDEAL CANDIDATE

  • Demonstrable four years’ experience in a similar position.

  • MCSA or equivalent professional qualifications. Ideally ITIL foundation level qualification.

  • A valid Full UK driving license.

  • A mature, professional but enthusiastic personality, passionate about delivering top quality service.

  • Excellent communication skills with an ability to communicate clearly and professionally to all levels of the business.

  • A pro-active approach to personal development.

  • An ability to effectively prioritize workload and execute tasks under pressure.

  • Excellent customer service skills developed working in an IT service-oriented environment.

  • An analytical approach - a structured thinker and problem solver.

Technical Experience will include:

  • Microsoft Desktop operating systems (Windows 7/8/8.1/10)

  • Microsoft Server operating systems (Windows Server 2008/2008 R2/2012/2012 R2/2016)

  • Microsoft products including Active Directory, Exchange, Office 365,

Microsoft Office Suite

  • PowerShell/VBScript scripting.

Antivirus and security products such as bitdefender, Duo mobile, Cisco Umbrella,

  • Cisco switching and routing config experience

  • VMware vSphere and vCentre

  • VEEAM Backup and Replication technology

key words:- Senior IT roles, IT Recruitiment , IT roles in Grantham, IT roles in Lincoln

Job Type: Full-time

Salary: £38,000.00 to £45,000.00 /year

01522 412066

Sparkhouse,

Ropewalk

Lincoln

LN6 7DQ

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