Ref - Graduate – Ref 1793

Graduate

Graduate – Bourne – £22.5K-£25K & bonus.   An established family-run business are seeking to employ a Graduate, to support them in offering a high-quality service to their customers. This role would suit a recent Graduate or someone of graduate calibre with some experience in a commercial environment.

The role of the Graduate:

 

  • Preparing export documentation as per contractual obligations to ensure customer satisfaction and timely receipt of cargo
  • Contributing to the successful execution of shipments by issuing on-time, error-free documentation
  • Monitoring the movement of the products/containers to the customers/destinations
  • Working with the various service providers and booking their services when required (Fumigation, Chamber of commerce, etc.) to ensure the contractual terms are all met
  • Identifying the requirements with respect to documentation for the successful execution of sales contracts
  • Ensuring the documents required for each contract are complete and accurate as well as forwarded within a strict time frame for the customer to be able to clear the product on time
  • Alerting other departments (Sales, Accounting, Shipping), as applicable, of any issues that may arise in the execution of the shipment and/or payment with clear details of the shipment status, including options to resolve it with related costs in order to make an informed decision
  • Submitting timely document instructions to freight forwarders, fumigation companies, independent surveyors, and other service providers as per the contracts’ requirements
  • Ensuring compliance with export laws and regulations
  • Maintaining the export files and ensuring manuals are up to date in the physical and on the server manual folders
  • Upon facing any issue, immediately alerting the supervisor, and working together on a solution
  • Supporting other departments involved in international business transactions as directed by your supervisor
  • Updating and maintaining Excel databases with shipment information.

The ideal candidate for the role of Graduate:

 

  • Graduate calibre
  • Strong customer service orientation
  • Ability to build and maintain strong relationships with customers and colleagues
  • Ability to perform in a fast-paced environment
  • Experience with Excel
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