Ref - Shipping Assistant – Ref 1693

Shipping Assistant

Shipping Assistant – Bourne – £20k-£22k + benefits. The Shipping Assistant will play a pivotal role within the organisation, supporting export and shipping activities. Working for a great team, the role would suit someone who has previously worked in Export/Shipping/Logistics and is looking to develop their career. What’s on offer: Immediate start; Annual bonus; Great team & positive work culture; Expanding company.        

The Role

  • Preparing export documentation as per contractual obligations to ensure customers satisfaction and timely receipt of cargo
  • Supporting the export and sales activities ensuring timely payment of product
  • Contributing to the successful execution of shipments by issuing on-time error-free documentation.
  • Monitoring the movement of the products/Containers to the customers/destinations.
  • Working with the various service providers and booking their services when required (Fumigation, Chamber of commerce, etc…) to ensure the contractual terms are all met.
  • Identifying the requirements with respect to documentation for the successful execution of sales contracts.
  • Ensuring the documents required for each contract are complete and accurate as well as forwarded within a strict time frame for the customer to be able to clear the product on time.
  • Alerting other departments (Sales, Accounting, Shipping), as applicable, of any issues that may arise in the execution of the shipment and/or payment with clear details of the shipment status, including options to resolve it with related costs in order to make an informed decision.
  • Submitting timely document instructions to freight forwarders and other service providers as per the contracts’ requirements.
  • Ensuring compliance with export laws and regulations
  • Maintaining the export files and manuals up to date in the physical and on the server manual folders.
  • Upon facing any issue, immediately alerting the supervisor, and working together on a solution
  • Supporting other departments involved in international business transactions as directed by your supervisor.
  • Updating and Maintaining Excel Databases with information of shipments.



Ideal Candidate

  • Strong customer service orientation
  • Ability to build and maintain strong relationships with customers and colleagues
  • Ability to perform in a fast-paced environment
  • Ability to work independently and proactively identify, research, and solve problems
  • Good Communication skills
  • High level of organization
  • High level of time management
  • Experience with excel
  • Strong work ethic, eager to learn
  • Able to fit into a small close-knit team



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