How we recruited a whole IT team for a business in Lincoln

Benjamin Edwards was approached to recruit a whole new IT team for a growing business who needed the infrastructure and IT systems and processes to succeed in a demanding marketing place.

The problem

Like many small businesses, our client had relied on an outsourced IT support to troubleshoot and respond to IT queries. The managing director now felt that the business was of a scale and needed an in-house team that could provide solutions to the reactive issues, but also work proactively and install new protocols and systems to future-proof the company and provide a competitive edge.

The demand for IT staff out-stripped supply with many people preferring a contractor or freelance life rather than being hired as a permanent employee.

Coupled with this issue was the location. The team would be based in Lincoln which was perceived to have a small talent pool.

The solution

We started with a conversation with the boss. What was the vision for the company? What was the ambition, who were the customers, how did they win business, who were the current employees, where had they worked before, what were the internal values? Then we looked at the environment. What were the offices like? Where was the site situated, pulling out details like parking, commuting, what shops, gyms, parks, bars and so on were nearby? That way we could paint a picture and market the company as a desirable place to work for the right applicant.

We then looked to each job role in detail. We listed essential qualities and technical skills that would be required. Who would they report to? What benefits were on offer, were there any opportunities for career progression or training? Rather than just copy-pasting the job description, we could bring the job advert alive.

As we are a recruitment firm based in Lincolnshire, we had built up a candidate database that we could filter by skill. We are well networked in Lincolnshire and we were able to start with these contacts as we began the initial search.

We created novel job adverts that we placed on job boards and social media. We concentrated on marketing the unique qualities of the company and highlighted the life-style opportunities for working in the beautiful city of Lincoln.

Cultural fit, attitude and drive were as equally important as technical skills and experience.

We spoke to each potential candidate and completed due diligence before they were put forward to a shortlist.

The two-stage interviews were carried out over a couple of days meaning that the management team were able to optimise their time.

The whole exercise took four weeks and the company were able to start their new project much quicker than they had expected.

Benjamin Edwards have been extremely responsive and resourceful in helping us to identify some great candidates for a recent strategic appointment. Claire took time to understand our business, systems and culture to support us in finding the right candidate against our list of specific needs. Communication has been well balanced throughout the process. I would highly recommend Benjamin Edwards for their network and understanding of our business needs. HR director

So why choose Benjamin Edwards?

  • We are great listeners and offer an honest, refreshing and ethical approach to recruitment
  • Solid local knowledge of both candidates and companies in Lincolnshire & surrounding areas
  • We combine old school recruitment with new-age technology
  • Full end to end recruitment process
  • Advertising
  • Free local market analysis & advice
  • Free remuneration package advice
  • Search & Selection
  • Retained services for senior appointments
  • Outplacement support if making redundancies​
  • CV advice
  • Careers guidance
  • Proactive candidate promotion


If you want to know more, or have a difficult recruitment issue please do get in touch!

Difficult to talk at work? Then contact us outside of office hours on: 07585035316



We have dealt with Benjamin Edwards for two high profile employees and have found them to be extremely efficient and professional. The quality of candidates with the abilities we require have already been well vetted and are of a high quality, in fact it has been a pleasure dealing with Claire from the start to the finish

Ajmil Ali

- DG

Practice recruitment

I have worked with Claire for several years and have always found her professional, timely and sends us high calibre candidates many of who we have appointed. Claire understands our requirements and delivers a high quality service. I can recommend Claire to anyone.

Heather Pepper

- Duncan and Toplis

Machinery Speciliasts

The service received from Benjamin Edwards has been very good. Contact has been regular and prompt where necessary, and the candidate requirements were met efficiently resulting in a new staff member for our team

Donna Hall

- Grimme

Benjamin Edwards Recruitment Lincolnshire