Ref - Operations Manager/Director

Operations Director

An immediately avialable enterprising and driven professional with experience spanning customer service, operational management, HR and sales across a customer centric industry, aligning financial management, health and safety and logistics. Developed a wide spectrum of transferable skills, including project management, service delivery, client relations and quality standards. Committed to promoting organisational vision, mission and values, identifying opportunities and assessing potential risks, realising significant cost savings and reductions. Strategically focused with a depth of knowledge in steering diverse teams, monitoring performance management and leading process improvements. Inspirational leader with high levels of commercial awareness, maintaining operational excellence and continued business growth. Effective manager of change and multiple priorities, embracing challenges and driving prolific successes.

Areas of Expertise/skills


Strategic Direction & PlanningChange ManagementContinuous Improvement
Leadership & ManagementTraining, Mentoring & CoachingRelationship Management
Budget Control & ManagementQuality Systems & StandardsNegotiation & Influence
Financial ManagementPerformance ManagementStakeholder Engagement
Resource Allocation & ControlProcess ImplementationsService Delivery Optimisation

Key Achievements

  • Secured the renewal of a 2-year contract worth £6m; improved service for a key client who was at risk of giving notice by focusing on communication, service delivery and key account management


  • Realised significant improvements in customer data analysis and transparency of services; implemented Qlik Sense Reporting system over a one-year period


  • Successfully led integrations of newly purchased business acquisitions; throughout career, including consolidation of back office functions, incorporating IT, HR, Finance and Logistics


  • Successfully led the relocation of 4 businesses; controlled the end-to-end projects, overcoming issues and ensured effective transition of HR, IT, Finance and Logistics


  • Identified cost savings of >£600k over a 3-year period; conducted a comprehensive review of existing suppliers and sourced new suppliers offering lower rates
Get in touch

Hire now

Get in touch to learn more about how our career experts can help you. Whatever it is you need, we’re here for you.

Related Candidates

Management Accountant

Ref: Senior Accountant/Financial Analyst – Ref 4282
An immediately available ACCA  Senior Accountant/Management Accountant with a proven track record working within a multi-million-pound turnover company as …

Finance Director

Ref: Finance Director – 3902
Finance Director – East Midlands An experienced ACMA qualified Finance Director who operates at the highest level of integrity …

Financial Accountant/Group Accountant

Ref: Financial Accountant/Group Accountant – Ref 5087
A fully qualified and experienced ACCA accountant. Has strong all-round experience in statutory audit, accountancy, tax, and management reporting, …

Management Accountant

Ref: Management Accountant – Ref 6240
An immediately available CIMA qualified Management Accountant with over 20 years of accounting experience within various industries; being Food …

Finance Director

Ref: Finance Director – Ref 6269
Experienced  FCCA MSc qualified Finance Director seeking a new opportunity in Nottinghamshire, Derbyshire, or Lincolnshire.     …

Group Financial Controller/Financial Controller

Ref: Group Financial Controller/Financial Controller/Head of Finance- Ref 1826
A CIMA qualified Financial Controller, operating at senior leadership level, with extensive experience gained in manufacturing and service sectors …
Benjamin Edwards Recruitment Lincolnshire