Ref - 2469

IT Technician

An experienced IT Technician offering technical 1st and 2nd line support. Providing telephone and on-site technical support in a professional manner. Resolving support issues raised by clients via phone and email. performing installation, maintenance, troubleshooting, and repair of hardware and software associated with desktops, laptops, and mobile devices. Ensuring clients are regularly updated on progress of resolution. Maintaining internal systems. Participating in departmental projects. Delivering exceptional customer service using excellent communication and interpersonal skills
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